Welcome to Ramaay.com. Our commitment is to ensure a seamless and satisfying shopping experience for you, from browsing our exclusive selection of products to receiving your purchases at your doorstep. This Shipping and Delivery Policy outlines our practices and procedures to make this happen.

Shipping Process

Order Processing:

Orders are typically processed within 30 days. Processing time may vary during peak periods or due to unforeseen circumstances.

Shipping Methods:

We offer single shipping methods which is standard shipping options. 

Carriers:

We partner with reputable carriers to ensure safe and timely delivery. 

Shipping Charges

Shipping costs are calculated based on the shipping method, weight, and dimensions of the items, as well as the destination. The total shipping cost will be displayed at checkout before you complete your order. Please note that international shipping rates will vary based on the destination country and will be charged accordingly.

Domestic Delivery Time

Delivery time is approx. 14 Days. Estimated delivery times are provided at checkout and in your order confirmation email. Please note that these are estimates and not guaranteed delivery times.

International Delivery Time

Delivery time is approx. 30 days. Estimated delivery times are provided at checkout and in your order confirmation email. Please note that these are estimates and not guaranteed delivery times.

International Shipping

Ramaay.com ships internationally to select countries. International shipments are subject to additional charges, including customs, duties, and taxes, which are the responsibility of the customer. Delivery times for international orders may vary due to customs processing.

Tracking Your Order

Once your order has shipped, you will receive a confirmation email with a tracking number and a link to track your package online.

Delivery Issues

Incorrect or Incomplete Addresses: Please ensure your shipping address is correct and complete at checkout. Ramaay.com is not responsible for packages delivered to incorrect or incomplete addresses provided by the customer.

Lost or Damaged Items:

If your order is lost in transit or arrives damaged, please contact us immediately. We will work with the carrier to resolve the issue.

Delivery Delays:

While we strive to ensure timely delivery, delays may occur due to weather, carrier issues, or other factors beyond our control. We appreciate your patience in these situations.

Returns

Please refer to our Return and Exchange Policy for information on returning products purchased from Ramaay.com.

Contact Us

For any questions or concerns regarding shipping and delivery, please contact our customer service team at [email protected]